You May Need to Outsource if ... it is cheaper than paying your employees their hourly rate to complete the specific task. OK, so that's obvious, but do you know exactly how much each project costs you? Once you have some specific figures you can begin to determine if outsourcing is a better option. Outsource if you'd like to free up your tech crew from mundane maintenance and support. Maintenance is usually easy stuff for just about any programmer, but don't let the maintenance needs of your company interrupt the tech initiatives. If your Java programmer is busy connecting the new sales member up to the printer, then she's not busy working on your crucial projects.

Outsource if you're missing critical technical expertise and don't need (or can't afford) a full-time employee. To maximize your return, be sure to have an employee work closely with the hired hand so he can learn necessary and valuable skills. The same holds true when outsourcing for project management - team with the consultant a sharp employee you're grooming for a future managerial role.

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